Job Description
Lead a team of 20 customer service representatives. Drive CSAT scores, manage escalations, and implement process improvements for Etisalat's contact centre.
Skills
Leadership
*
Communication
*
Conflict Resolution
*
* Required skills
About the Company
Et
Etisalat by e&
Telecommunications
Etisalat by e& (formerly Etisalat Group) is the largest telecommunications company in the UAE and one of the biggest in the Middle East. Operating in 16 countries, e& provides mobile, broadband, and enterprise digital solutions. The company is a pioneer in 5G deployment across the UAE and is expanding into fintech, AI, and smart city infrastructure.
View Company Profile →Job Details
- Industry
- Telecommunications
- Function
- Call Centre
- Posted
- 3 weeks ago
- Expires
- Mar 14, 2026
- Applications
- 0
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